The service
PumpDuel is supplied by 10Q Solutions Ltd, company number 15681198, registered at Suite A, 82 James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE. PumpDuel provides on-device rep counting, workouts, challenges, groups, rankings, and membership features. It is a fitness competition service, not medical advice or an emergency service.
Accounts and eligibility
You are responsible for your account, device, and activity. Use accurate information and keep access secure. PumpDuel may restrict participation where age, safety, law, device capability, or competition-integrity requirements are not met.
Membership and billing
The website does not currently offer web purchasing. Memberships bought through Apple are charged, renewed, cancelled, and refunded under the price, interval, trial, tax, territory, and payment terms shown by Apple at purchase. Web checkout will remain disabled until its separate transaction terms have been approved and published here.
Renewal, cancellation, and access
A recurring membership renews unless cancelled through the billing source before its renewal deadline. Cancellation normally prevents a future renewal while paid access continues until the end of the current period, subject to the terms shown by that billing source. Deleting a PumpDuel account does not automatically cancel an Apple or external subscription.
Refunds and withdrawal rights
Refund and statutory withdrawal rights depend on the billing source and territory. For an Apple purchase, request support or a refund through Apple. Nothing in these terms limits consumer rights that cannot lawfully be excluded.
Fair use and competition integrity
Do not manipulate rep detection, scores, rankings, challenges, access controls, or other players. Do not automate the service, probe private interfaces, harass others, upload unlawful material, or use PumpDuel in a way that risks injury or disrupts the service.
Your content
You keep ownership of profile pictures, handles, group names, and other content you submit to PumpDuel. You grant 10Q Solutions Ltd a non-exclusive, worldwide, royalty-free licence to host, process, reproduce, and display that content only as needed to provide PumpDuel, make it available to other players according to your choices, protect the service, and moderate unlawful or unsafe material. You confirm that you have the rights needed to submit the content and that it does not violate another person's rights or the law. This licence ends when the content or your account is deleted, except for limited copies needed for backups, security, disputes, or legal obligations.
Suspension and availability
We may suspend paid or unpaid access to protect people, competition integrity, security, legal compliance, or the service. Features can change and network services can be interrupted. Where law requires, your mandatory remedies remain available.
Contact and governing terms
Contact [email protected] for service questions without sending payment credentials or sign-in details. These terms are governed by the law of England and Wales, without taking away mandatory protections or courts available to you as a consumer where you live.