PumpDuel support

Need help?Let's fix it.

Get clear answers for rep counting, push-up challenges, memberships, and your account.

Support channel[email protected]

Tell us what happened, which iPhone and iOS version you use, and the screen you were on. Please do not email passwords or payment details.

Quick help

Start here.

Get accurate rep counts

Prop your iPhone somewhere stable, keep your full body visible, and make sure the room is bright enough to see your movement clearly. PumpDuel will tell you when your framing is ready.

Restore a membership

In PumpDuel, open your profile, find Membership, then tap Restore purchases. Use the same Apple ID that originally started the membership.

Manage or cancel

Apple manages billing for iPhone memberships. You can change or cancel your plan from your Apple Account subscriptions page.

Manage Apple subscriptions

Camera privacy

During normal rep counting, workout camera frames and body landmarks are processed on your iPhone. They are not sent to your rival or uploaded by PumpDuel.

Still stuck?

Talk to a person.

Include a short description and any error message you saw. A screenshot can help, but never send private payment information.

[email protected]